Watch Now


FedEx braces for 50% cut in Postal Service air contract

Agency’s pivot to ground transportation hurts largest air hauler

The U.S. Postal Service for years has relied on the FedEx Express cargo fleet to move mail packages around the country. The agency is diverting most volumes to truck transport, raising questions about how much of the FedEx contract will be renewed this year. (Photo: Jim Allen/FreightWaves)

FedEx Corp. expects its air express unit will lose half of its business with the U.S. Postal Service when an existing contract expires, making more pilots expendable, FreightWaves has learned.

The Postal Service three years ago began shifting a large amount of volume from air to ground transportation to reduce red ink and become more competitive. Declining postal volumes have been a significant drag on FedEx Express’ recent performance, company officials publicly acknowledge.

Postal delivery at 29 daytime cities where FedEx flies domestically is in jeopardy of being eliminated at the end of the government’s fiscal year, Pat DiMento, FedEx’s vice president of flight operations and training, warned in a recent meeting with a group of supervisory pilots.

“If I were to bet, I think we lose 50% of our daytime flying,” he said in an unauthorized recording reviewed by FreightWaves.

The loss of a substantial portion of Postal Service work means FedEx (NYSE: FDX) will have 200 to 300 more excess pilots by October, said the flight operations chief. The cargo airline plans to lower guaranteed flight hours for pilots and offer early retirement packages because it already has hundreds of surplus pilots with the shipping market in a prolonged downturn.

The Postal Service transformation has reduced the volume of First-Class mail and packages moved through air carriers by 90% in the past 2½ years, Postmaster General Louis DeJoy told the board of governors last summer. Air transportation expenses decreased $600 million year over year, or 16.3%, in the fiscal period ending Sept. 30 due to lower package volumes and diversion to motor carriers.


The Postal Service has also revealed plans to diversify its mix of air carriers.

The drop in postal traffic contributed to a 6% decline in revenue for the Express unit, which is struggling with lower profits. Express volumes were down more than 10% for three consecutive quarters through last February and then shrank at single-digit levels for the remainder of 2023.

The U.S. Postal Service is diverting most regional and long-haul mail transport to its own trucks or contract motor carriers. (Photo: Jim Allen/FreightWaves)

FedEx’s relationship with the Postal Service dates back to 2001. Since 2013, it has provided domestic and international air transportation for numerous postal products, including Priority Mail. FedEx has been the largest provider of air transportation capacity to the Postal Service for 20 consecutive years, according to data compiled by David Hendel, a transportation attorney at Culhane Meadows.

FedEx’s revenue from its Postal Service contract in the fiscal year ending Sept. 30, 2022, fell $236 million to $1.9 billion and is expected to decrease again in Hendel’s next list. The contract previously generated annual revenue of at least $2 billion. The $236 million revenue loss is equivalent to how much the 10th-largest transportation supplier to the Postal Service makes.

Management is working with the Postal Service to renew the existing contract, which is barely profitable, DiMento said. Minimum service requirements under the contract leave FedEx contractually committed to providing expensive plane capacity to relatively low-yielding parcel volume.

DiMento said the long-term postal contract led to network inefficiencies as FedEx tried to accommodate increases in mail volumes while priority flying at night stayed the same. A route from Raleigh, North Carolina, to the Memphis, Tennessee, global hub, for example, might only require a small jet, but FedEx would upsize to a larger freighter because that met the daytime mail requirement.

“Now we’re flying an Airbus on both routes, and unfortunately that Airbus is now half empty going to Memphis every night. And it got us completely out of whack. They expected the priority stuff to keep up with the postal and it just didn’t happen. And all of our gauge was being driven by the dayside instead of the nightside,” DiMento told the airline employees.

DiMento said he thought FedEx would lose the Postal Service business in 2022 and now hopes to retain half of it. The more routes FedEx operates under the contract, the better profit it can generate. 

“The problem is that the current FedEx Express line-haul network is designed to support historically high USPS volume that is going away, and that USPS revenue subsidizes the operational cost of overall FedEx lift operations here in the U.S.,” said Dean Maciuba, a managing partner at Crossroads Parcel Consulting, on LinkedIn.

FedEx has previously said the USPS contract will need to be revised for it to consider renewal. The company on Monday provided the following statement: “We appreciate the relationship we have enjoyed with the United States Postal Service for the past 22 years. Like any other customer relationship, we are focused on ensuring it continues to make good business sense for both parties as we each realign our networks for the future.” 

TD Cowen equity analyst Helane Becker predicted in a client note that FedEx will walk away from the postal business when the contract expires if it can’t renew at better margins. 

 Click here for more FreightWaves/American Shipper articles by Eric Kulisch.

Contact reporter: [email protected] 

FedEx pilots face pay cuts, buyouts as contract talks resume

FedEx says air network restructuring to save $700M annually

10 Comments

Leave a Reply

Your email address will not be published.

Eric Kulisch

Eric is the Supply Chain and Air Cargo Editor at FreightWaves. An award-winning business journalist with extensive experience covering the logistics sector, Eric spent nearly two years as the Washington, D.C., correspondent for Automotive News, where he focused on regulatory and policy issues surrounding autonomous vehicles, mobility, fuel economy and safety. He has won two regional Gold Medals and a Silver Medal from the American Society of Business Publication Editors for government and trade coverage, and news analysis. He was voted best for feature writing and commentary in the Trade/Newsletter category by the D.C. Chapter of the Society of Professional Journalists. He won Environmental Journalist of the Year from the Seahorse Freight Association in 2014 and was the group's 2013 Supply Chain Journalist of the Year. In December 2022, he was voted runner up for Air Cargo Journalist by the Seahorse Freight Association. As associate editor at American Shipper Magazine for more than a decade, he wrote about trade, freight transportation and supply chains. Eric is based in Portland, Oregon. He can be reached for comments and tips at [email protected]